Good to know

Article 1 – Definitions and applicability
Explains who the service provider is (Marieke Schnoing-Gels, Marykeighcoaching), who the client is, and when these terms apply.

Article 2 – Offers and proposals
All offers are non-binding unless otherwise stated and based on the information you provide as a client.

Article 3 – Formation and fulfillment of the agreement
An agreement is established once you accept a proposal or I start the service. My commitment is always a best-effort obligation, not a guarantee of results.

Article 4 – Information provision
You’re responsible for providing accurate information. I only ask for the data needed to do my work properly.

Article 5 – Payment
Standard payment term is 14 days unless otherwise agreed. In case of late payment, services may be paused or terminated. Any collection costs will be charged to the client.

Article 6 – Cancellation / Termination
Sessions can be cancelled free of charge up to 24 hours in advance. Other timelines apply to training or longer programs — see full terms for details.

Article 7 – Liability
I’m not liable for damages, except in cases of intent or gross negligence. Liability is always limited to the amount invoiced.

Article 8 – Force majeure
In case of force majeure (such as illness or unforeseen circumstances), I may temporarily suspend or terminate the agreement.

Article 9 – Intellectual property
All materials I create remain my intellectual property. You may use them personally, but not share, publish, or use them commercially without permission.

Article 10 – Complaints
Got a concern? Let me know within 8 days of the session or service. We’ll look for a suitable solution together.

Article 11 – Final provisions
These terms are governed by Dutch law. If any clause is found legally invalid, the rest remains in full force.

Privacystatement

Your privacy matters to me. I only collect and process personal data necessary to provide my services, and I handle it with the utmost care.

1. What data do I collect?
First and last name, address, date of birth (for Human Design purposes), email address, and possibly your phone number.

2. What do I use your data for?
Solely for delivering the services you request and issuing invoices. Your data is never shared with third parties unless legally required.

3. How long do I store your data?
Only as long as needed. I delete personal data once it's no longer relevant for current work or legally required retention.

4. Confidentiality
Everything you share with me stays between us. The only exception: urgent situations involving risk to your safety or that of others.

5. Your rights
You have the right to access, correct, or delete your data at any time. Just contact me — I’ll explain everything in clear language.